Other Information

• Reservation Confirmation: Check My Page or your email
• If you have any questions about the product, please email us at My Page > Leave an Inquiry.

Cancellation Policy

• You can cancel your order directly through My Page > Reservation/Cancellation.
• Concert and accommodation are linked and cannot be canceled separately.
• Cancellation fees
No cancellation fee if canceled up to 31 days before the performance date.
  30% cancellation fee if canceled 30 to 21 days before the performance date.
  40% cancellation fee if canceled 20 to 16 days before the performance date.
  60% cancellation fee if canceled 15 to 8 days before the performance date.
  80% cancellation fee if canceled 7 to 4 days before the performance date.
  100% cancellation fee if canceled on the day of the performance or 3days before, with no refund available.