Other Information
• Reservation Confirmation: Check My Page or your email
• If you have any questions about the product, please email us at My Page > Customer Support
Cancellation Policy
• You can cancel your order directly through My Page > Reservation/Cancellation.
• Concert and accommodation are linked and cannot be canceled separately.
• Cancellation fees
No cancellation fee if canceled up to 32 days before the performance date.
30% cancellation fee if canceled 31 to 21 days before the performance date.
50% cancellation fee if canceled 20 to 16 days before the performance date.
70% cancellation fee if canceled 15 to 8 days before the performance date.
90% cancellation fee if canceled 7 to 4 days before the performance date.
100% cancellation fee if canceled on the day of the performance or 3days before, with no refund available.
