Incheon International Airport has been named the "World's Best Airport" for ten years in a row. The airport is well-known for its exceptional facilities and services, which have won international acclaim. The list of convenient amenities available at Incheon International Airport that you should fully utilize is provided below.
Basic airport information
・ Approx. 65 km from downtown Seoul, about 1 hour by car
・ Approx. 43 minutes by direct train
・ IATA: ICN / ICAO: RKSI
Floor guide
・ 4th floor: Airport restaurants
・ 3rd floor: Departure floor, taxis, city buses
・ 1st floor: Arrival floor, bus terminal
・ B1 floor: Airport railroad, parking lot
Information Centers
Airport Information Centers are located throughout the 1st and 3rd floors of the airport. Visitors can ask questions about airport information and get customer support.
Brief information
・ Location: 3rd floor (Departure floor), 1st floor (Arrival floor)
・ Operating Hours: 24 hours (varies by information center)
Reference: Triple
Reference: Triple
Purchase a SIM card / Rent a WiFi router
Upon arrival at Incheon International Airport, you can purchase a SIM card or rent a WiFi router from one of the three major mobile service providers, which are all in one location. Simply head to the Arrival Hall on the 1st floor, and you'll find them right away.
Brief information
・ Location: Near Exits 5-11 on the 1st floor
・ Operating Hours: 24 hours (varies by booth)
Reference: shutterstock.com
Money exchange
Money exchange booths are available throughout the airport, but it is recommended to only exchange the amount needed as the exchange rate may be less favorable than those offered in the city.
Location
・ Near baggage claim areas C, D, and E in the Arrival Hall
・ Near Exits 1-13 on the 1st floor
Operating hours
・ 7:00 AM - 10:00 PM (varies by booth)
Reference: shutterstock.com
Baggage storage
At Incheon International Airport, you can store your baggage at Hanjin Express. Coin lockers are not available.
Brief information
・ Location: Across from the check-in counters B and N on the 3rd floor
・ Operating Hours: 7:00 AM - 10:00 PM
Reference: shutterstock.com
Lounge
The lounge offers a selection of light snacks, providing a pleasant working environment and a relaxing atmosphere.
- Reference: flyasiana.com/C/KR/KO/travel/airport/loungeAsiana Airlines Lounge・ Location: Near Boarding Gates 11 and 26 ・ Operating hours: 5:00 AM - 10:00 PM (varies by lounge)
- Reference: skyhublounge.kr/Skyhub Lounge・ Location: Near Boarding Gates 25 and 29 ・ Operating hours: Varies by lounge
- Reference: koreanair.com/kr/ko/airport/loungeKorean Air Lounge (foreign airlines)・ Location: Near Boarding Gate 28 ・ Operating hours: 6:30 AM - 9:30 PM
- Reference: walkerhill.com/transithotel/kr/lounge/Matina.jspMatina Lounge・ Location: Near Boarding Gate 42 ・ Operating hours: 7:00 AM - 10:00 PM
- Reference: shutterstock.comChina Eastern Airlines Lounge・ Location: Center of the 4th floor of the Boarding Hall ・ Operating hours: Opens only on days when China Eastern Airlines operates
Tax Refund
To receive a tax refund, you must submit your purchase receipt and VAT refund documents. You can get your refund by going to the counter or using the kiosk, which is both available 24 hours a day at all locations.
Location
・ Near Check-in Counters D and J on the 3rd floor
・ Near Boarding Gate 28
・ Center of the Boarding Hall on the 3rd floor
Reference: Triple
WiFi
Free WiFi is available throughout the airport. To connect, simply search for "AirportWiFi" in the network settings.
Reference: shutterstock.com
Other services
Baggage delivery service
You can start your trip without luggage if you use the same-day baggage delivery service. Your luggage can be transported from the airport to the accommodation and back again. The cost varies according to the size of the luggage and the distance traveled.
Brief information
・ Location: Across from the check-in counter B on the 3rd floor
・ Operating hours: 7:00 AM - 9:00 PM
Reference: shutterstock.com
Pharmacy
If you urgently need medication such as ointment, digestive aid, or pain reliever, visit the pharmacy inside the airport. There are various medications available, as well as bandages, guards, and other items.
Brief information
・ Location: East side of the B1 floor / Near check-in counters G and H on the 3rd floor
・ Operating Hours: Varies by booth
Reference: shutterstock.com
Smartphone charging
There are numerous free smartphone charging stations located throughout Incheon International Airport. They're frequently found at the ends of chairs. You have the option of using 110 V, USB jacks, or even wireless charging.
Reference: shutterstock.com
Rest facilities
Travelers with tight schedules due to early morning flights can stay in capsule hotels. There is also a nap zone near the boarding gates for those who need to rest.
- Reference: walkerhill.com/darakhyu/t1/kr/room/Single.jspCapsule Hotel Darakhyu・ Location: Center of the transportation center on the 1st floor ・ Operating hours: 24 hours
- Reference: shutterstock.comNap zone・ Location: Near Boarding Gates 25 and 29 ・ Beds are available for sleeping
Rental car
If you want to freely explore Seoul, make a stop at the car rental center. Rental car companies such as Lotte and SK can be found at the airport.
Brief information
・ Location: Near Exit 2 on the 1st floor
・ Operating Hours: 8:00 AM - 7:00 PM
Reference: shutterstock.com
Airport restaurants
Incheon International Airport is home to a variety of restaurants from various brands. There are many options to suit your tastes, ranging from Korean cuisine to Western dishes and desserts.
Reference: instagram.com/p/CIAfhzJlnMk/
Going to Terminal 2
Terminals 1 and 2 of Incheon International Airport are located separately, but you can travel between them by shuttle bus or airport railroad.
Airport Railroad
・ Operating hours: 5:20 AM - 1:00 AM
・ Fare: 1,050 won
・ Travel time: Approx. 6 minutes
・ Boarding location: B1 floor
Airport Shuttle Bus
・ Operating hours: 5:20 AM - 10:50 PM (every 5 minutes)
・ Fare: Free
・ Travel time: Approx. 15-18 minutes
・ Boarding location: Near Exit 8 on the 3rd floor
Reference: airport.kr/ap_lp/en/svc/terinfo/termoving/termoving.do
Airport shuttle bus route