Notice of Terms and Conditions Revision

Article 2 (Definitions) The terms used herein shall have the following meanings: 12.“Coupon(s)” means any discount coupon, complimentary coupon, etc. that allow Members to receive a discount for the usage amount by the amount or rate indicated thereon, when using the Services. The type and details of Coupons may vary depending on the Company’s policy.

Article 6 (Withdrawal by Member, Termination of Membership, etc.) 5. If this Agreement terminates due to any withdrawal from or termination of membership, the application of these terms and conditions shall cease, and any benefits provided by the company shall automatically expire and will not be restored upon re-registration. Any damages arising from the termination of the agreement shall be the responsibility of the member at fault for the reason of termination, and the company shall not be held liable unless otherwise provided by applicable laws.

Article 11 (Details of Services) 3. The Company provides information and reservation services for travel products such as tours, passes, transportation, and tickets, as well as ticket products for musicals, concerts, sports, events, exhibitions, and leisure activities. Specific details, such as reservation periods, cancellation deadlines, and fees for reservation or cancellation, may vary depending on the reservation service, payment method, or delivery method chosen by the purchaser. For the protection of bona fide users and the establishment of fair reservation practices, the Company may request identity verification through mobile phone number authentication, real-name verification, or biometric authentication during the reservation process for travel and ticket products. Users who fail to complete such verification may be restricted from using the ticket reservation service. Additionally, if a ticket reserved by a User is lost or damaged, cancellation, change, or reissuance of the ticket will not be allowed. 4. Specific details such as individual guide on the use of the Services, information on Products, etc., precautions for booking, and cancellation or refund policy are provided through the user guide or introduction page, etc. of individual Services or Products, etc. However, if such details are not separately set forth in the user guide or introduction page, the provisions of Article 13 (Cancellation/Refund Policy, Cancellation Fees, etc.) hereof shall apply.

Article 13 (Cancellation/Refund Policy, Cancellation Fees, etc.) 1. This Paragraph shall apply if there is no separate provision on the cancellation/refund policy, cancellation fees, etc. related to ticket products in the user guide or introduction page. (1) Tickets purchased by Users can be used until the date of the event as stated in the user guide or introduction page, and tickets that are not used by the date of the event are non-refundable; provided, however, that the Company may provide separate policies depending on individual circumstances. (2) The reservation fee shall not be refunded regardless of the cancellation of the reservation or other circumstances, and if the User cancels the reservation, he/she shall pay the cancellation fee to the Company; provided, however, that reservations made after 5 p.m. (11 a.m. on Saturdays) a day before the performance date are not eligible for cancellation or refund. (3) If the cancellation occurs at least ten (10) days before the date of the event, the following cancellation fees shall apply: i.Tickets for musicals and concerts: KRW 8,000 ii.Tickets for classical concerts, plays, and sports events: KRW 2,000 iii.Such cancellation fee shall not exceed 10% of the purchase price, and no cancellation fee will be imposed if cancellation is made within seven (7) days from the reservation date. (4) If the cancellation occurs less than ten (10) days before the date of the event, the following cancellation fees shall apply: i. From nine (9) days to seven (7) days prior to the date of the event: 10% of the ticket price ii.From six (6) days to three (3) days prior to the date of the event: 20% of the ticket price iii.From two (2) days to one (1) day prior to the date of the event: 30% of the ticket price iv.Date of the event: 90% of the ticket price (limited to products that allow cancellation on the date of the event) (5) Notwithstanding Subparagraphs 3 and 4 above, no cancellation fee shall be imposed if the cancellation occurs by 11:59 p.m. on the date of reservation. 2. If the User cancels the purchase of a product, the Company may separately collect the cancellation fee, (ticket) reservation fee, and other various expenses payable by the User for each product (hereinafter collectively referred to as “Cancellation Fee, etc.”), or deduct or offset the relevant amount from the User’s payment and return the remaining amount to the User. If the User fails to pay Cancellation Fee, etc., the cancellation of the purchase shall be restricted. 3. Depending on the User’s payment method, the Company shall reflect Cancellation Fee, etc. set forth in the preceding Paragraph, and process the refund as follows: Article 13 (Cancellation/Refund Policy, Cancellation Fees, etc.) 1. This Paragraph shall apply if there is no separate provision on the cancellation/refund policy, cancellation fees, etc. related to ticket products in the user guide or introduction page. (1) Tickets purchased by Users can be used until the date of the event as stated in the user guide or introduction page, and tickets that are not used by the date of the event are non-refundable; provided, however, that the Company may provide separate policies depending on individual circumstances. (2) The reservation fee shall not be refunded regardless of the cancellation of the reservation or other circumstances, and if the User cancels the reservation, he/she shall pay the cancellation fee to the Company; provided, however, that reservations made after 5 p.m. (11 a.m. on Saturdays) a day before the performance date are not eligible for cancellation or refund. (3) If the cancellation occurs at least ten (10) days before the date of the event, the following cancellation fees shall apply: i.Tickets for musicals and concerts: KRW 8,000 ii.Tickets for classical concerts, plays, and sports events: KRW 2,000 iii.Such cancellation fee shall not exceed 10% of the purchase price, and no cancellation fee will be imposed if cancellation is made within seven (7) days from the reservation date. (4) If the cancellation occurs less than ten (10) days before the date of the event, the following cancellation fees shall apply: i. From nine (9) days to seven (7) days prior to the date of the event: 10% of the ticket price ii.From six (6) days to three (3) days prior to the date of the event: 20% of the ticket price iii.From two (2) days to one (1) day prior to the date of the event: 30% of the ticket price iv.Date of the event: 90% of the ticket price (limited to products that allow cancellation on the date of the event) (5) Notwithstanding Subparagraphs 3 and 4 above, no cancellation fee shall be imposed if the cancellation occurs by 11:59 p.m. on the date of reservation. 2. If the User cancels the purchase of a product, the Company may separately collect the cancellation fee, (ticket) reservation fee, and other various expenses payable by the User for each product (hereinafter collectively referred to as “Cancellation Fee, etc.”), or deduct or offset the relevant amount from the User’s payment and return the remaining amount to the User. If the User fails to pay Cancellation Fee, etc., the cancellation of the purchase shall be restricted. 3. Depending on the User’s payment method, the Company shall reflect Cancellation Fee, etc. set forth in the preceding Paragraph, and process the refund as follows: Deposit the amount remaining after deducting the cancellation fee from the payment amount into the refund account; Refund the original payment amount in full after receiving the cancellation fee separately; Partially cancel the payment through the relevant card company; Re-approve Cancellation Fee, etc. with the same payment information and payment method as before, and cancel the payment in full; and Use other methods as necessary. 4. Partial cancellation may be restricted if the User made a mixed payment involving multiple payment methods. 5. If a single product is purchased by means of a mixed payment involving multiple payment methods (cash, Coupons, etc.), the following Cancellation Fee, etc. shall be deducted; provided, however, that there are cases where Cancellation Fee, etc. for each product are not deducted from the payment amount and must be paid by the User separately, and matters concerning Cancellation Fee, etc. shall be subject to the specific instructions, if any, provided in announcements, on each product page, or during the cancellation and refund process: (1) Amounts paid through a payment gateway and easy payment services; (2) Amounts discounted by Coupons; provided, however, that any Coupon that has not yet expired shall be automatically returned upon cancellation, while any expired Coupon shall not be returned and shall be automatically voided. 6. Refunds are processed through the original payment method. Accordingly, if credit or debit cards were used, refunds will be issued by the card company within approximately four (4) to six (6) business days from the date of approval for the payment cancellation. However, refunds shall be processed according to the specific instructions, if any, provided in announcements, on each product page, or during the cancellation and refund process.

Article 14 (Provision of Information and Posting of Advertisement)

Article 15 (Rights to Posts)

Article 16 (Attribution of Rights)

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