Triple KOREA

Notice of User Agreement and Privacy Policy Revision

2024.11.28

Hello. This is InterparkTriple Co., Ltd. Effective December 30, 2024, we will be implementing updates to the current User Agreement of TRIPLE Korea to clarify certain provisions. We kindly ask all members to review these changes to ensure uninterrupted use of our services. ■ Purpose of the Revisions - To revise the terms related to ticket services 1. Details of the Revisions ■ Terms and conditions
Current
Revised
Article 2 (Definitions) The terms used herein shall have the following meanings: 1. “Service(s)” means platform services for, among others, booking, purchasing, and recommending travel information related products, services, etc. (“Products, etc.”) provided by TRIPLE Korea, covering any and all services such as TRIPLE Korea and web or app related to TRIPLE Korea, regardless of devices on which they are implemented (including, but not limited to, various wired and wireless devices such as PCs, TVs, and mobile devices).
Article 2 (Definitions) The terms used herein shall have the following meanings: 1. “Service(s)” means platform services for, among others, booking, purchasing, and recommending travel and ticket related products, services, etc. (“Products, etc.”) provided by TRIPLE Korea, covering any and all services such as TRIPLE Korea and web or app related to TRIPLE Korea, regardless of devices on which they are implemented (including, but not limited to, various wired and wireless devices such as PCs, TVs, and mobile devices).
Article 4 (Establishment of Use Agreement) 2. The Company may not approve, or may subsequently terminate the use agreement for, any of the following applications: (1) ~ (7) (Omitted) (8) Where it is otherwise deemed that the application for use is in breach of these Terms, illegal or unfair; (9) Where it is otherwise deemed necessary, in the reasonable opinion of the Company, not to approve the membership, including cases where the registration as a Member significantly impedes the Company’s technology, operation or business; or (10) Where a child under 14 years of age applies. 3. In connection with the applications under Paragraph 2 above, the Company may request the Applicant to conduct identity verification by verifying his/her mobile phone number or real name through a specialized institution.
Article 4 (Establishment of Use Agreement) 2. The Company may not approve, or may subsequently terminate the use agreement for, any of the following applications: (1) ~ (7) Same as current (8) In the event that the user engages in any prohibited activities as specified in Article 19. (9) Where it is otherwise deemed that the application for use is in breach of these Terms, illegal or unfair; (10) Where it is otherwise deemed necessary, in the reasonable opinion of the Company, not to approve the membership, including cases where the registration as a Member significantly impedes the Company’s technology, operation or business; or (11) Where a child under 14 years of age applies. 3. In connection with the applications under Paragraph 1 above, the Company may request the Applicant to conduct identity verification by verifying his/her mobile phone number or real name through a specialized institution.
Article 5. Management responsibility for member information 1. Members may access, change or modify their personal information at any time through management functions available on the website or app, including modification of personal information; provided, however, that modification of certain account information such as registered ID may be restricted for the purpose of the Company’s management of the Services. 2. In the event that personal information such as registered contact information changes, the relevant Member shall immediately change his/her Member information accordingly through the method set forth in Paragraph 1 above in order to keep the Member information up to date. 3. Members shall be liable for any disadvantages that may be incurred by them due to their failure to immediately notify the Company of any changes made as set forth in Paragraph 2 above.
Deleted
Added
Article 5 (Withdrawal by Member, Termination of Membership, etc.) 1. A Member may request withdrawal from his membership at any time and the Company shall process such withdrawal request immediately; provided, however, that such Member must complete or cancel any and all procedures for sale and purchase of products being transacted before he or she notifies the Company of his/her intent to withdraw from the membership. Such Member shall be solely responsible for any loss incurred from such cancelation of relevant transactions. 2. The Company may suspend or limit a Member's qualifications for membership in any of the following cases: (1) Such Member registered false information at the time of submission of his/her application (2) Such Member fails to make payment/obligations due for products and services purchased through the Company's Services or in relation to use of the Company's Services. (3) Such Member threatens electronic commerce rules by interfering with others' use of the Company's Services or stealing their information (4) By using the Company's Services, such Member commits acts which are prohibited by this Agreement, relevant laws or against good public orders and custom (5) Such Member steals others' personal information, uses false or stolen contact information, or intentionally cuts off communication with the Company (6) Such Member intentionally interferes with the Company's business activities
Article 6 (Responsibility for Management of Account Information) 1. Members shall be responsible for managing their account information, including ID and PW, and may not share, transfer or lend such information to others under any circumstances. 2. The Company shall not be liable for any loss or damage caused by the leakage, transfer, lending, sharing, etc. of account information, unless such loss or damage is attributable to the Company. 3. If a Member becomes aware that there is a risk of leakage or theft of account information such as ID and PW, or that a third party is using his/her account (including sharing and lending), the Member shall immediately take measures such as changing the PW and notify the Company thereof. The Member shall be liable for any disadvantages caused by the Member’s failure or negligence to give notice under this Paragraph. 4. If there is a concern that a Member’s ID may leak personal information, be antisocial or against the good social morals, or be misunderstood as the Company and the Company’s operator, the Company may immediately restrict the use of the Member’s ID.
Article 6 (Responsibility for Member Information and Management of Account Information) 1. Members may access, change or modify their personal information at any time through management functions available on the website or app, including modification of personal information; provided, however, that modification of certain account information such as registered ID may be restricted for the purpose of the Company’s management of the Services. 2. In the event that personal information such as registered contact information changes, the relevant Member shall immediately change his/her Member information accordingly through the method set forth in Paragraph 1 above in order to keep the Member information up to date. 3. Members shall be liable for any disadvantages that may be incurred by them due to their failure to immediately notify the Company of any changes made as set forth in Paragraph 2 above. 4. If the personal information provided by the Member at the time of sign-up differs from the information provided at the time of identity verification, the Company shall notify the Member in advance that the Company may update the Member's information to match the verified details, and the Member agrees to this. 5. Members shall be responsible for managing their account information, including ID and PW, and may not share, transfer or lend such information to others under any circumstances. 6. The Company shall not be liable for any loss or damage caused by the leakage, transfer, lending, sharing, etc. of account information, unless such loss or damage is attributable to the Company. 7. If a Member becomes aware that there is a risk of leakage or theft of account information such as ID and PW, or that a third party is using his/her account (including sharing and lending), the Member shall immediately take measures such as changing the PW and notify the Company thereof. The Member shall be liable for any disadvantages caused by the Member’s failure or negligence to give notice under this Paragraph. 8. If there is a concern that a Member’s ID may leak personal information, be antisocial or against the good social morals, or be misunderstood as the Company and the Company’s operator, the Company may immediately restrict the use of the Member’s ID.
Article 7 (Collection and Protection of Member Information) 1. In providing the Services, the Company shall comply with the laws and regulations on personal information, and collect, use, store, and provide the Member information accordingly.
Article 7 (Collection and Protection of Member Information) 1. In providing the Services, the Company shall comply with the laws and regulations on personal information, and collect, use, store, and provide only the necessary Member information accordingly.
Article 10 (Details of Services) 1. The Company shall provide the following Services: (1) ~ (4) (Omitted) (5) Services related to, among others, provision of information on Products etc. and brokerage of mail order sales; (6) ~ (7) (Omitted) 2. (Omitted) 3. Specific details such as individual guide on the use of the Services, information on Products, etc., precautions for booking, and cancellation or refund policy are provided through the user guide or introduction page, etc. of individual Services or Products, etc. 4. Users shall fully understand the guide, introduction, etc. referred to in Paragraph 3 above and then use the Services. The Company, as an online sales broker, is not a party to the online sales, and there may be cases where a Seller separately operates a policy for use of Products, etc. or a cancellation or refund policy for booking. Therefore, Users must check the relevant details in advance when using or booking Products, etc. The Company shall not be liable for any damage caused by Users’ failure to properly understand the relevant details. 5. The Company may differentiate the use of the Services by classifying Members, service menus, etc. by grade according to its policy. Also, for certain Members, the Company may restrict the use to comply with the age requirements under the Youth Protection Act, etc., or impose restrictions by grade.
Article 10 (Details of Services) 1. The Company shall provide the following Services: (1) ~ (4) Same as current (5) Services related to, among others, provision of information on Products, reservation services, etc. and brokerage of mail order sales; (6) ~ (7) Same as current 2. (Omitted) 3. The Company provides information and reservation services for travel products such as tours, passes, transportation, and tickets, as well as ticket products for musicals, concerts, sports, events, exhibitions, and leisure activities. Specific details, such as reservation periods, cancellation deadlines, and fees for reservation or cancellation, may vary depending on the reservation service, payment method, or delivery method chosen by the purchaser. For the protection of bona fide users and the establishment of fair reservation practices, the Company may request identity verification through mobile phone number authentication, real-name verification, or biometric authentication during the reservation process for travel and ticket products. Users who fail to complete such verification may be restricted from using the ticket reservation service. 4. Specific details such as individual guide on the use of the Services, information on Products, etc., precautions for booking, and cancellation or refund policy are provided through the user guide or introduction page, etc. of individual Services or Products, etc. However, for ticket products without separate cancellation fee policies, the following cancellation fees will apply if the cancellation occurs at least 10 days before the event date: (1) The tickets for events such as musicals, concerts, classical concerts, etc.: 4,000 KRW (2) The entrance tickets for play, sports events, exhibitions, etc.: 2,000 KRW (3) Such cancellation fee shall not exceed 10% of the purchase price. 5. Users shall fully understand the guide, introduction, etc. referred to in Paragraph 4 above and then use the Services. The Company, as an online sales broker, is not a party to the online sales, and there may be cases where a Seller separately operates a policy for use of Products, etc. or a cancellation or refund policy for booking. Therefore, Users must check the relevant details in advance when using or booking Products, etc. The Company shall not be liable for any damage caused by Users’ failure to properly understand the relevant details.
Article 19 (Prohibited Acts of Users) 1. Users shall not engage in any of the following. (1) Recording, registering, transmitting, etc. false information in the course of using the Services (e.g., when changing (2) ~ (23) (Omitted) (24) Any and all acts that are illegal, breach the Company’s regulations, or use the Services not in accordance with the method of using the Services provided by the Company. 2. If a User commits any of the prohibited acts under this Article, the Company may delete the relevant Post or take temporary measures, restrict the User’s use of the Services, and immediately terminate the use agreement with the relevant User at its discretion. In this case, any fees incurred from the purchase of products will not be refunded. 3. If necessary, the Company may notify government agencies or judicial agencies of any prohibited acts committed by Users.
Article 19 (Prohibited Acts of Users) 1. Users shall not engage in any of the following: (1) Recording, registering, transmitting, etc. false information or using another person's information in the course of using the Services (e.g., when changing the details of application for the Services or conducting identity verification); (2) ~ (23) Same as current (24) Purchasing or attempting to purchase products, etc., through abnormal methods such as using macros. (25) Any and all acts that are illegal, breach the Company’s regulations, or use the Services not in accordance with the method of using the Services provided by the Company. 2. If a User commits any of the prohibited acts under this Article, the Company may delete the relevant Post or take temporary measures, restrict the User’s use of the Services, and immediately terminate the use agreement with the relevant User at its discretion. In this case, any fees incurred from the purchase of products will not be refunded. 3. If the user engages in fraudulent activities specified in Subparagraphs 23 to 25 of Paragraph 1 regarding ticket products, the Company may immediately restrict the user’s access to ticket reservation services or cancel the ticket reservations. In such cases, the Company will grant the user a minimum of one day to provide a written explanation. If the explanation is submitted within the given period and deemed valid by the Company, the restriction or cancellation may be lifted. 4. If necessary, the Company may notify government agencies or judicial agencies of any prohibited acts committed by Users.
■ Privacy Policy of InterparkTriple Corp.
Current
Revised
1. Personal Information to be Collected 6. Provision and Entrustment of Personal Information <Table> Items of Personal Information to be Provided (Omitted) Purpose of Use by Recipient (Omitted)
1. Personal Information to be Collected Personal Information to be Collected passport information (passport number, passport expiration date, nationality, country of issuance) Recipient information (name, phone number/mobile number, address) 6. Provision and Entrustment of Personal Information <Table> • Items of Personal Information to be Provided English name, Mobile messenger ID (WhatsApp, LINE, KakaoTalk, WeChat, Facebook) Address, mobile phone number, order information Recipient information (name, phone number/mobile phone number, address) • Purpose of Use by Recipient Reservation and confirmation of products, use of reserved product, delivery, operation of handling of complaints and consulting
2. Effective Date of the Revisions ■ Announcement Date: November 28, 2024 ■ Enforcement Date of the Revised User Agreement : December, 30, 2024 3. Objections and inquiries - If you have any objections or inquiries regarding the revised terms, please contact the Customer Center (global@interparktriple.com). - If you do not express consent or objection to the revised terms by December 29, 2024, you will be deemed to have agreed to the revised terms. - If you do not agree with the revised terms, you may request to terminate your use of the service. We sincerely thank all our members for their continued support of TRIPLE Korea, and we will continue to strive to provide better services. Thank you.