How to Handle Emergency Situations

Jeju Island is generally safe as it is one of Korea's top tourist destinations. However, it is always best to prepare for any scenarios that might occure while we travel. Here, we provide you with tips on how to handle emergencies calmly and effectively.

The Jeju Special Self-Governing Province offers a 'Jeju Travel Keeper' service for solo travelers. You can apply for this service at tourist information centers located at Jeju International Airport or the ferry terminal. Travelers are provided with a smartwatch on-site. In case of an emergency, pressing a single button on the smartwatch will trigger an alert and support for rescue operations.

· Police: 112 · Fire and Emergency: 119 · Marine Emergency: 122 · Women’s Emergency Hotline: 1366 · Disease Control and Information: 1339 · Roadkill Animal Report: 120

Jeju Island has several hospitals available for medical assistance. Jeju City has more large hospitals with emergency rooms compared to Seogwipo City. You can find detailed hospital information on the Jeju Special Self-Governing Province website. Also, make sure to look up for pharmacies that are open during holidays and late hours

· Location: 65 Doryeong-ro, Jeju-si, Jeju Special Self-Governing Province · Phone: 064-740-5000

· Location: 15 Aran 13-gil, Jeju-si, Jeju Special Self-Governing Province · Phone: 064-717-1114 / 064-717-1903 (Emergency Room)

· Location: 193 Seogwang-ro, Jeju-si, Jeju Special Self-Governing Province · Phone: 064-750-0000 / 064-750-0119 (Emergency Room)

· Location: Wollang-ro 91, Jeju-si, Jeju Special Self-Governing Province · Phone: 064-786-7000 / 064-786-7777 (Emergency Room)

If you have an accident while using a rental car, immediately contact the rental company to report the situation. After that, document the damage and scene by taking photographs and videos, focusing on the entire accident site and close-ups of the damage. Ensure you capture the license plate and check if the other vehicle has a dashcam. If you experience any physical discomfort, head to a hospital without delay.

When booking a rental car, make sure to check insurance coverage. In the event of an accident, you may be responsible for additional costs such as deductibles and excess fee, so it's important to review everything carefully.

Extra caution is needed when you spend time on the beach. If someone in your group drowned, do not jump in to save them. Instead, ask nearby lifeguards for help and call 119. If there are ropes, tubes, or long wooden sticks nearby, use them. If the weather gets worse and the waves get high, stop swimming immediately and seek shelter.

The Ministry of the Interior and Safety and the Korea Coast Guard have launched the 'Marine Accident Location Notification Service.' In an emergency situation, when you report to the Korea Coast Guard, you will receive a text message. If you click the link, your location will be immediately sent to the Korea Coast Guard.

If you lost your group or stray off the hiking trail, stay calm and call 119 to wait for rescue. Avoid walking around, and look for a place to shelter from the wind or rain. Keeping warm is crucial. It's recommended to carry compact, high-calorie emergency food, water, and first aid supplies in case of unexpected situations.

· Mosses of old trees point north, and trees lean to the east. · The wider rings of a tree point south, while the narrower rings point north. · The inscriptions on gravestones or summit markers usually face south. · Point the hour hand of a watch at the sun; the midpoint between the hour hand and 12 o'clock indicates south. · Since water flows downhill, following a stream will lead you down the mountain.

If you lose your credit card, immediately call your card company to report the loss and prevent unauthorized use. If necessary, contact your family to ensure the card is blocked.

· KB Kookmin Card: 1588-1788 · Shinhan Card: 1544-7200 · Samsung Card: 1588-8900 · Hana Card, KEB Card: 1800-1111 · Citi Card: 1566-1000 · Woori Card: 1588-9955 · Hyundai Card: 1577-6200